Frequently Asked Questions
Everything you need to know about KAJA's.
About & the Process
What is KAJA's?+
KAJA's is a home meal freeze-drying service in Dubai. You prepare your own homecooked meals, bring them to us, and we freeze-dry and package them for you.
Does KAJA's cook the food?+
No. You cook the meals. KAJA's only handles the freeze-drying and packaging process.
What kind of food can I bring?+
A variety of prepared foods can be freeze-dried, including dal, curries, rice dishes, biryani and dry vegetables. If you're unsure about a specific meal, contact us before bringing it in.
How long does the process take?+
Your meals are generally ready for collection in approximately 3 days.
Storage & Preparation
How long can the meals be stored?+
KAJA's meals have a shelf life of up to 6 months, when properly packaged and stored according to the provided instructions.
Do the meals need to be refrigerated?+
No. Unopened, properly sealed meals can be stored at room temperature in a cool, dry place, as instructed.
How do I prepare my meal?+
Add hot water, cover and allow it to rehydrate for approximately 5 minutes. Stir well before eating. Follow the specific preparation instructions provided with your meal.
Can I open a pouch and save half for later?+
No. Once a pouch is opened and prepared, the meal should be consumed the same day.
How are the meals packaged?+
Each package is labelled with the customer name, meal name, packing date, storage instructions, preparation instructions and shelf life.
Sending & Travelling
Can I send these meals to my child studying abroad?+
Yes. KAJA's is designed to help families preserve their homecooked meals for loved ones travelling or studying abroad.
Can I take the meals while travelling?+
KAJA's meals are designed to be lightweight and travel-friendly. However, customers should always check the food and customs regulations of their destination before travelling.
Booking
How do I book a slot?+
You can book directly on our website, or contact KAJA's on WhatsApp or by phone to discuss your meals and book a drop-off slot. 058 596 9255 | 050 621 4256
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