Frequently Asked Questions

Everything you need to know about KAJA's.

About & the Process

What is KAJA's?+

KAJA's is a home meal freeze-drying service in Dubai. You prepare your own homecooked meals, bring them to us, and we freeze-dry and package them for you.

Does KAJA's cook the food?+

No. You cook the meals. KAJA's only handles the freeze-drying and packaging process.

What kind of food can I bring?+

A variety of prepared foods can be freeze-dried, including dal, curries, rice dishes, biryani and dry vegetables. If you're unsure about a specific meal, contact us before bringing it in.

How long does the process take?+

Your meals are generally ready for collection in approximately 3 days.

Storage & Preparation

How long can the meals be stored?+

KAJA's meals have a shelf life of up to 6 months, when properly packaged and stored according to the provided instructions.

Do the meals need to be refrigerated?+

No. Unopened, properly sealed meals can be stored at room temperature in a cool, dry place, as instructed.

How do I prepare my meal?+

Add hot water, cover and allow it to rehydrate for approximately 5 minutes. Stir well before eating. Follow the specific preparation instructions provided with your meal.

Can I open a pouch and save half for later?+

No. Once a pouch is opened and prepared, the meal should be consumed the same day.

How are the meals packaged?+

Each package is labelled with the customer name, meal name, packing date, storage instructions, preparation instructions and shelf life.

Sending & Travelling

Can I send these meals to my child studying abroad?+

Yes. KAJA's is designed to help families preserve their homecooked meals for loved ones travelling or studying abroad.

Can I take the meals while travelling?+

KAJA's meals are designed to be lightweight and travel-friendly. However, customers should always check the food and customs regulations of their destination before travelling.

Booking

How do I book a slot?+

You can book directly on our website, or contact KAJA's on WhatsApp or by phone to discuss your meals and book a drop-off slot. 058 596 9255 | 050 621 4256

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